CHOOSING YOUR HOLIDAY
We have the experience and know-how to custom design your holiday, should you not select one from our tried-and-tested private itineraries shown on our website. To ensure you get the holiday you deserve we shall be happy to offer any advice and recommendations.

Our properties have been personally selected and each description on our web site involves personal knowledge to give as much valid information as possible so you may choose your holiday with confidence. If you are interested in finding out a bit more, or have any questions or queries, then please send an email or fax - we promise to answer all enquiries.

STEP BY STEP BOOKING GUIDE

• Either contact us informally - by fax, e-mail or letter - or why not complete our enquiry form ?
• The more details you provide the easier and quicker we can complete your booking, or offer you an alternative: such as: *Dates, *Duration or OBT Excursion number, *Number of people (please include children and their ages),
  *Airport(s) of Arrival & Departure in Morocco. *The property (should you have a second or third choice, please let us know these too), or combination of hotels or riads. *Any special requirements you may have (easy access, cots, vegetarian meals etc.) *A private transfer from the airport to your accommodation if for accommodation only.
  * Similarly, any day excursions you may have selected to fill in the gaps in your stay.
• On confirmation the booking we shall require a deposit of the equivalent of 2,000 Moroccan dirhams per person - Should your holiday commence less than four weeks from the time of booking the full payment will be due when you book. We may take a smaller deposit if the booking is for accommodation only. Sometimes it may be larger in accordance with what the individual hotel(s) and/or riad (s) dictate - this will be made clear at the time of booking prior to any monies being sent. NB: Should the total holiday cost be over the equivalent of 18,000 Moroccan dirhams per person we reserve the right to charge a deposit of 10% of the total.
• As soon as we have received your deposit and booking details by email (or a completed booking form), we shall send you a Confirmation of Booking, showing details of your reservation, the total amount to be paid, the balance due for payment and the date on which it is due. NB: We can take your booking details by email then send you a booking form to sign with your confirmation if it is easier for you.

Reservations: Should be addressed invariably to our Head Office in Casablanca. Late cancellations and/or NO SHOW will be billed to your account, the fee dependent on the individual hotel, riad and/or transporter involved as indicated below, plus a total administrative fee of the equivalent of 2000 dirhams.

Bank Rates: are on your account so please continuously check the fluctuating exchange rates carefully. Our rates are in Moroccan Dirhams and based on the Rate of Exchange (ROE) (advised for your information only) at the time of submission of the original itinerary sent for approval and acceptance. These rates may fluctuate greatly during the elapsed period between initial enquiry, reservation and ROE advice and those of the actual final payment to us on transmission of our Invoice. The nett amount in Moroccan dirhams to be received remains unchanged, subject to any interim modifications requested to the original itinerary and number of participants.

Invoicing and Payment: Always pre-payment.

• We send the Principal the nett cost of the relevant Itinerary in Moroccan Dirhams (showing, solely for your information, the current ROE to the Moroccan Dirham (MAD) at the time of quotation).
  Were you to consider paying us by Credit Card, the relevant Bank Handling Charge must be added to the final price shown on ProForma Invoicing.
• We send you a Pro Forma Invoice in MAD with advice, for information only, of the actual ROE of the day the Invoice is sent, usually one calendar month in advance of arrival Morocco. Should you require this earlier, that is for you to decide as you presumably, hopefully, will be watching closely the forward exchange rates to the your advantage. Again, we draw to your attention that these rates may have fluctuated considerably during the elapsed period between initial reservation and actual payment sent to us on the final Invoice presented. The forecast or extrapolated relevant ROE applied by you to your programming is your responsibility.

HOW TO PAY 1.By credit card : For reservations by credit card - VISA, MASTERCARD* and AMERICAN EXPRESS **, your credit card will be charged in Moroccan dirhams and will be exchanged by your bank at the Exchange Rate of the day the Moroccan bank processes the charge, thus there may be some variation in the price quoted and the actual rate processed on your credit card. *Credit cards are subject to a reduced fee of 3.44% on full payments or balance payments but NOT deposit payments. ** Amex is subject to a 3.75% charge.

Your credit card will be charged in the local currency and will be exchanged by the your bank at the exchange rate of the day the bank processes the charge, thus there may be some variation in the price quoted and the actual rate processed on your credit card.

(Principal’s) Credit Card Authorization to Charge:
Credit Card: ______________________________

Card Number: _____________________________

CVV Code (Security Code): ____________________
Card Expiry Date: __________________________

Card holder name: __________________________

Amount authorized to charge: _________________
(Including CC Handling Fee)
For services rendered in Morocco:
From ________________to ___________________
I hereby authorize OLIVE BRANCH TOURS to charge the above credit card in the amount listed.
Date authorized: ____________________
Signature as it appears on credit card:

To process the credit card, we must be sent copies, scanned and sent by email (transmission by fax is often illegible on receipt by us and as such unacceptable to the Credit Card Company), of the actual credit card (front and back with legible signature) and of the passport holder authorising the transaction, that page, or pages, to include the relevant legible signature.

2.By bank transfer: Alternatively, you can pay by bank transfer should you prefer. Our bank details are shown below. Should you choose this option, please scan and email a copy of the transfer to us, so that we can quickly confirm your booking.

Our bank details:

Credit du Maroc
48-58 Boulevard Mohamed V
Casablanca. Morocco
Account name: Olive Branch Tours
Swift Code : cdmamamc
Rib Code : Please contact us so as to advise you of the Account Number
Bank Fax : (+212) 522 27 71 27

BOOKING FORMOnce your reservation has been held on option we would be grateful were you to spend a few moments completing and forwarding our Booking Form. Simply print it off from the link below and when completed, return to us by fax to 00 212 522 26 09 76, or send as a scanned email attachment and we shall send you an immediate confirmation of your holiday plans.